"SET"–Support Empathy Truth—is a three-part system of communication. During confrontations of destructive behaviour, important decision-making sessions, or other crises, interactions with the borderline should invoke all three of these elements. ... "Support," invokes a personal statement of concern. " I am sincerely worried about how you are feeling. . . ." "Empathy" attempt to acknowledge the borderline's chaotic feelings: "How awful you must be feeling" ... "Truth"...should be expressed in matter-of-fact, neutral fashion ("Here's what happened. . . . These are the consequences. . . . This is what I can do. . . . What are you going to do?")

— I Hate You—Don't Leave Me by Jerold J. Kreisman, Hal Strauss (Page 100 - 101)